Sony were seeing their costs rise in relation to their IT support above what they were comfortable with. To that end, they needed help with negotiating new deals with their existing vendors or identifying alternative vendors in order to manage their costs.

Initially, we worked to outsource and centralise the IT help desk. In order to reduce cost, we supported the Sony procurement team with the review of a number of new outsourcing partners. This culminated in the selection of a new partner. We additionally aided Sony in negotiating the support contract and service agreement.

Alongside this, we implemented a digital workplace technology platform with a rationalised European-wide applications suite.

“ I love how the team at Leading Resolutions are always able to morbi at urna sit amet turpis blandit consequat. Suspendisse potenti. Aliquam hendrerit non sem id congue.”
David Nichtern
Head of Technology, Sony

Initially, we worked to outsource and centralise the IT help desk. In order to reduce cost, we supported the Sony procurement team with the review of a number of new outsourcing partners. This culminated in the selection of a new partner. We additionally aided Sony in negotiating the support contract and service agreement.

Alongside this, we implemented a digital workplace technology platform with a rationalised European-wide applications suite.

12.5 %
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